Viewing Your Hail Receipts

Modified on Fri, 16 Jan at 10:14 AM

Viewing Your Hail Receipts

VI Hail provides a receipt for every completed hail.
Receipts include fare details and payment information for your records.


How to View a Receipt

To view your hail receipt:

  1. Open the VI Hail app

  2. Tap Trips

  3. Select Completed

  4. Choose the hail you want to review

  5. View the receipt details


What’s Included in a Receipt

A hail receipt typically includes:

  • Date and time of the hail

  • Pickup and destination details

  • Total fare charged

  • Payment method (wallet)


Important Things to Know

  • Receipts are available only for completed hails

  • Wallet deductions occur after completion

  • Receipts cannot be edited or modified


Common Questions

Can I download or share my receipt?
Available options depend on your device and app version.

Why don’t I see a receipt?
Canceled hails do not generate receipts.

Can support resend my receipt?
Receipts are always available in the app.


Help & Support

If you can’t locate a receipt or need assistance, contact support:

https://support.vihail.com

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article