How VI Hail Pricing Works
VI Hail pricing is based on several factors that help match hailers with available drivers and ensure fair, transparent fares.
All pricing is calculated before a hail is authorized, and payment is completed through the VI Hail wallet.
What Affects the Cost of a Hail
The total cost of a hail may depend on:
Distance to your destination
Time and duration of the hail
Current demand and driver availability
Location and service area
Pricing may vary at different times of day or during high-demand periods.
Fare Estimates
Before requesting a hail:
The app provides an estimated fare
Your wallet balance is checked to authorize the hail
Final fares may vary slightly based on actual route or time.
Important Things to Know
All hails are cashless
Prices are calculated automatically by the app
Drivers do not set or change fares
Wallet funds are required before booking
Common Questions
Why does the price change sometimes?
Prices may vary due to demand, availability, or route changes.
Is the estimate the final price?
Estimates are close, but final pricing depends on the completed hail.
Can drivers change the price?
No. All pricing is handled by the app.
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Help & Support
If you have questions about pricing or fare calculations, contact support:
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