How Do I Pay for a Hail?

Modified on Thu, 15 Jan at 9:55 PM

Answer

Hailers pay for a hail using the VI Hail wallet.
VI Hail is 100% cashless—drivers do not accept cash.


How Payment Works (Quick)

  1. Add funds to your VI Hail wallet

  2. Request a hail in the app

  3. After the hail is completed, the fare is deducted from your wallet

Payments are processed securely through Stripe.


Important Things to Know

  • You must have enough funds in your wallet before requesting a hail

  • No cash or direct payments to drivers

  • Wallet balance is checked to authorize the hail

  • Receipts are available under Trips → Completed


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