Adding or Updating Your Email Address
While VI Hail accounts are created using a phone number, hailers can add or update an email address from their profile settings.
Adding an email helps with:
Account recovery
Support communication
Important notifications
How to Add or Update Your Email
To manage your email address:
Open the VI Hail app
Tap the menu icon (☰) in the upper-left corner
Tap your profile picture or default profile icon
Select Email
Enter or update your email address
Save your changes
Your updated email will be linked to your account.
Important Things to Know
Your email address is optional
Adding an email does not replace phone number login
Make sure your email is entered correctly
Common Questions
Do I need an email to use VI Hail?
No. An email is optional but recommended.
Can I change my email later?
Yes. You can update your email at any time from your profile.
Will my email be shared with drivers?
No. Your email is not shared with drivers.
Help & Support
If you have trouble adding or updating your email address, support is available at:
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